HOTEL DIGITALIZATION
HOTEL DIGITALIZATION
Your business communications managed professionally
SOLUTIONS FOR digitize your hotel
At SUNCORP, we help hotels and chains digitize key areas of their daily operations. Our approach combines technology, efficiency, and simplicity to offer practical, effective solutions tailored to the hotel's day-to-day operations.
With our systems, staff save time, avoid errors, and reduce repetitive tasks. At the same time, guests have clear, fast, and multilingual access to all relevant hotel information from screens or their own devices.
Over the decades, our team has developed solutions and products for a wide range of clients. Here are some of them:
The world's leading solution for electronic labeling of buffets in hotels and resorts. Our cloud platform provides you with a complete system for managing your buffet's electronic labels—easy, fast, intuitive, and scalable.
- Improve customer experience and staff efficiency at the buffet
- Automatic update of dishes and allergens
- Customizable design, Multi-language, Liquid resistant
- Wireless connection, quick implementation
- ROI in less than 1 year
A tool designed to fully and seamlessly digitize the customer experience. The hotel transforms its traditional operations into a modern, agile, and multilingual system, accessible from any smartphone or interactive display, without the need to download any app.
- Web-App with access to content loaded in CMS
- Brings all available information to the client's device
Allows you to make purchases and reservations of products or services
Facilitates direct communication processes (banners)
- Start-up without setup costs
First impressions count more than ever.
Under this premise, the SmartPoint system is integrated into interactive screens that not only serve as information portals, but also become a perfect extension of your brand.
It provides digital access to all hotel and destination services. It provides sustainable productivity and efficiency, overcoming language barriers and allowing hotel staff to provide more personalized service.
- Innovative arrival experience
- Digital access to all hotel and destination services
- Increased productivity and efficiency in a sustainable manner
- Eliminates language barriers
- Greater personalized customer service from the hotel
- Ideal for halls and public areas
- Updated information 24/7
- Interactive map
Digital system integrated into hotel televisions. It provides digital signage that helps save time and resources with marketing campaigns. By displaying a multitude of content in an easy and accessible manner, it improves customer communication and, therefore, their experience.
- Updated content anytime, anywhere
- Save time and resources with commercial actions
- Infinite content in an easy and accessible way
- Improve customer communication and experience
- Flexibility in scheduling the grid
- Customizable modular system
- Start-up without setup costs
Connect all areas of the hotel (reception, maintenance, housekeeping, kitchen, management, etc.) through an internal network with the best audio quality and advanced management features.
- Reduction of call costs, especially international ones
- Great flexibility and scalability, adapting to the hotel's needs
Incorpora funciones avanzadas como buzón de voz a email y desvÃo inteligente
- Improves internal communication between hotel departments
- Optimize the guest experience with easy access to services
- Facilitates the management and maintenance of the telephone system
- Provides mobility to staff, who can access their extensions from anywhere
- Modernize the hotel's image, projecting technological professionalism
Are you interested in our Digital Solutions for Hotels?
Tell us what you need and request a free quote.
Frequently Asked Questions
A hotel WebApp allows you to reduce paper use, streamline processes such as check-in, and improve customer service. It also helps position your hotel as a digital hotel, which is key to attracting connected travelers and improving your website's SEO.
Not necessarily. Modern VoIP systems can have backup routes, such as analog or GSM lines, to ensure service continuity. In addition, automatic call forwarding can be programmed in case of network failure.
Yes. One of the great advantages of VoIP is that you can interconnect different hotels in the same chain as if they were extensions of a single system. This reduces the cost of internal communications and allows you to centralize the service, management, and supervision of all locations.
Yes. Our system allows you to modify menus, allergens, and languages in real time from an online platform. Labels are updated automatically, which facilitates daily management and improves the accuracy of the information provided to guests.
All you need is a good internet connection, a stable local area network (LAN), and a VoIP system suited to your size and needs (such as iPECS or MG). Our team will analyze your infrastructure, install the system, and train your staff so that you can start using it from day one.
Yes, absolutely. In fact, hotels with fewer than 300 rooms can benefit greatly from savings on calls and access to advanced features without the need for large investments. In addition, VoIP systems adapt to the size of the hotel and grow with it.
The main difference lies in the technology: traditional switchboards use analog lines, while VoIP works over the internet. This allows for more features, flexibility, cost savings, mobility for staff, and the ability to manage everything from a web interface.
A VoIP system for hotels is an internet-based communications solution that replaces the old telephone switchboard (PABX). It allows you to make and receive internal and external calls through the IP network, integrating with hotel management software (PMS) and offering advanced features such as personalized messages, automated check-in/out, extension control, and more.
A VoIP system for hotels is an internet-based communications solution that replaces the old telephone switchboard (PABX). It allows you to make and receive internal and external calls through the IP network, integrating with hotel management software (PMS) and offering advanced features such as personalized messages, automated check-in/out, extension control, and more.
Thanks to electronic ink (e-ink) technology, digital buffet labels have an average lifespan of 3 to 5 years. Their low energy consumption and CR2450 or CR2032 batteries guarantee prolonged operation even with daily updates.
The price of electronic tags varies depending on the hotel's needs: number of tags, features (NFC, LED, custom frames), and whether they are purchased in packs. We offer solutions tailored to each customer to ensure the best value for money.
Our buffet management software with electronic labels is easily installed in the cloud and integrates with hotel systems. We offer assistance with configuration, staff training, and ongoing technical support. It is also compatible with ERP systems and allows for multi-property management.
Today's guests are looking for integrated digital experiences in their rooms as well. Digitizing hotel TV allows you to offer engaging, up-to-date content, increase customer satisfaction, improve the image of your establishment, and encourage the use of internal services such as the spa, restaurant, or events.
Electronic labels for buffets are digital devices that display up-to-date information about the dishes on offer, including allergens, languages, and recipe names. They use e-ink technology and are managed from central software that allows real-time changes without printing or laminating.
Digital labels for buffets improve the guest experience, reduce errors in allergen labeling, allow last-minute changes in seconds, and minimize the time staff spend on repetitive tasks. They also comply with EU allergen regulations.
SmartChannel is a digital entertainment solution designed for hotels that transforms traditional TV into an interactive and personalized tool. Guests can access on-demand content, themed channels, hotel information, and much more, all from their screen, thereby enhancing the overall experience of their stay.
Yes. One of the biggest benefits of FeelChannel is its flexibility in programming the schedule. It allows you to tailor content to guest profiles, the season, or special hotel events. You can display promotions, local information, or premium content according to your communication objectives.
Of course. SmartChannel is a modular and customizable system, which means you can choose which content blocks you want to display (live TV, messages, reservations, recommendations, etc.) and adapt the interface to your hotel's visual identity, ensuring a consistent and professional experience.
SmartChannel is easy to implement and does not require complex infrastructure or initial installation costs, provided that the Feel Home basic service is contracted. It is a solution designed for hotels that want to digitize their offerings without complications or high initial investments.
Sure. You can display advertising banners for internal services (such as spa, restaurant, or excursions) or even external agreements with local brands or businesses. In addition, banners can be programmed by time slots or audience segments, increasing their effectiveness.
Of course. The software is fully customizable: you can adapt colors, logos, messages, categories, and content types (hotel information, promotions, surveys, banners, maps, etc.), all aligned with your brand identity.
They are designed for high-traffic areas such as lobbies, reception areas, or main corridors. Thanks to their attractive design and intuitive interface, they capture attention and provide a useful and modern point of information.
Our software integrated into interactive screens improves the guest experience from the moment they arrive. They provide information 24/7, eliminate language barriers, allow guests to book services, access hotel or destination maps, check flights, view promotional banners, and much more. In addition, they free staff from repetitive tasks.
From entertainment schedules, hotel services, menus, weather, flights, interactive maps, destination information, to advertising banners segmented by guest profile. Temporary promotions, events, or personalized recommendations can also be displayed.
No. Implementation is simple and straightforward. It does not require any complex technical work or investment. If you already have compatible screens, deployment is even quicker. What's more, we support you throughout the entire process.
Yes. If you already have our WebApp or services such as the buffet management system, the information will be synchronized across platforms. This way, guests can view the same information on their mobile phones, TVs, or the hotel's interactive screens.
Yes. The screens allow you to include real-time satisfaction surveys, which guests can easily complete during their stay. This allows you to detect incidents, improve services instantly, and increase the perception of personalized attention.
SmartPoint centralizes hotel information on interactive screens, improves operational efficiency, and optimizes the guest experience through automation and multichannel communication. It is key to any modern hotel digitization strategy.
Yes, the SmartPoint system integrates with our digital buffet labels, allowing you to display allergens, dish names, and changes in real time. Improve staff operations and ensure regulatory compliance with a modern, connected solution.
Our WebApp requires no downloads or installations. It works directly from the guest's mobile browser, ensuring immediate accessibility, automatic updates, and compatibility with all devices, without taking up space on the phone.
Yes. We adapt the WebApp design to your property's visual identity: logo, colors, images, and style. This way, guests experience a coherent, professional experience aligned with your brand from the very first moment.
Exactly. Thanks to our online check-in system, guests can check in before arriving or from anywhere, reducing wait times at reception and improving their experience from the very first minute. They can also check out easily from the WebApp.
Everything that was previously on paper: rules of use, restaurant hours, entertainment activities, available services, pool information, pillow menu, recommendations, buffet information (dishes and allergens)… Everything centralized and accessible 24/7.
Yes. The WebApp is synchronized with the buffet's interactive screens, digital totems, and electronic labels. Guests can view the same information displayed on the hotel's physical terminals from their mobile devices, in real time.
Yes. The WebApp includes features such as incident reporting, satisfaction surveys, and live chat with reception (even with AI). This improves customer service, eliminates language barriers, and allows for faster resolution of any needs.
Of course. Guests can book on-site services (such as the spa, restaurant, entertainment, or laundry) as well as off-site services like excursions or car rentals. All from a single tool, without the need for calls or visits to reception.
Of course. Our WebApp is multilingual, automatically detecting the language of the guest's device or allowing manual selection, offering a seamless and understandable experience for guests of any nationality.
Our WebApp offers guests direct mobile access to all hotel information: online check-in, reservations, rules, entertainment, services, and more. It's an essential tool in modern, multilingual hotel digitalization.
Yes, all information displayed on hotel screens or digital buffet labels is automatically synchronized with the WebApp, ensuring a seamless and centralized experience across all guest devices.
Solo necesitas una buena conexión a internet, una red local estable (LAN), y un sistema VoIP adecuado a tu tamaño y necesidades (como iPECS o MG). Nuestro equipo se encarga de analizar tu infraestructura, instalar el sistema y formar al personal para que lo uses desde el primer dÃa.
